Delivery & Returns
UK MAINLAND
| Courier Service (24hr Tracked/ Signed For) | £7.50 | 7 working days from dispatch |
GERMANY
| Courier Service (2-7 days Tracked) | £7.50 | 7 working days from dispatch |
AUSTRIA, BELGIUM, FRANCE, NETHERLANDS
| Courier Service (2-7 days Tracked) | £12.50 | 7 working days from dispatch |
ITALY, POLAND, PORTUGAL, SPAIN
| Courier Service (2-7 days Tracked) | £20.50 | 7 working days from dispatch |
DENMARK, FINLAND, ICELAND, REPUBLIC OF IRELAND, SWEDEN, SWITZERLAND
| Courier Service (2-7 days Tracked) | £20.50 | 7 working days from dispatch |
NORWAY
| 1 Pair Courier Service (3-4 days Tracked) | £12.50 | 7 working days from dispatch |
| 2-6 Pairs Courier Service (3-4 days Tracked) | £37.50 |
AUSTRALIA
| 1-2 Pairs Courier Service (3-7 days Tracked) | £15 | 7 working days from dispatch |
| 3-12 Pairs Courier Service (3-7 days Tracked) | £55 |
CANADA, CHINA, HONG KONG, JAPAN, SINGAPORE, SOUTH KOREA, MEXICO, USA
| 1-2 Pairs Standard Service (2-4 days Tracked) | £12.50 | 7 working days from dispatch |
| 3-12 Pairs Courier Service (2-7 days Tracked) | £40 |
All other destinations please enquire.
DIRECT DISPATCH/ DROP SHIPPING SERVICE
Administration charge on all above services + £2.50
All prices are subject to VAT charges where applicable. All services are subject to 3rd party service conditions- any delays in courier services are beyond our control. Any delivery dates quoted are estimates only and are not guaranteed. Carriage charges are subject to change without notice.
Wholesale prices exclude VAT, local taxes, duty & delivery charges.
**Where applicable, import duty will usually be prepaid by The Perfect Bridal Company at no additional cost to the customer. Local VAT, GST, sales tax or other import taxes may remain payable by the customer depending on the destination country and local legislation. Customers will be advised of the applicable arrangements when their account is opened.**
Returns Policy
From time to time things may go wrong! We appreciate this can be frustrating, however to help us resolve any issues as quickly and efficiently as possible, we ask that you follow the conditions below:
- All shoes & accessories will be individually inspected prior to shipment, however should you find a fault, please contact us immediately & we will arrange for a replacement to be sent.
- Please ensure that any visible damage, shortages or obvious manufacturing defects are reported within 7 days of receipt. or they may not be accepted.
- This does not affect your statutory rights in relation to latent manufacturing defects that could not reasonably have been identified on inspection.
- Please note that returns will only be accepted with a Returns Reference Number. We regret that any returns received without a reference number will not be accepted under any circumstances.
- Once a reference number has been issued, item(s) must be received within 7 business days. If received outside of the 7 day period, the return will be invalid.
- To obtain a Returns Reference Number, please email sales@theperfectbridalcompany.com with photographs of the faulty item(s).
- Where we request the return of a faulty product, we will advise the approved method of return. Reasonable authorised carriage costs will be reimbursed or credited.
- We regret we are unable to credit cost for unauthorised couriers or methods that exceed agreed costs.
Stock returned without a Returns Reference Number or prior approval of carriage charges may not be accepted or credited.